This privacy policy (“Privacy Policy”) governs how we, Bee Helpful SA, Primal Bee® (“Primal Bee” “we”, “our” or “us”) use, collect, disclose, and store Personal Data we collect or receive from or about you (“you”) such as when you submit a "Contact me" form on our website, https://www.primalbee.com/ (“Website”);
Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant to GDPR-protected individuals.
Table of contents:
- What information we collect, why we collect it, and how it is used
- How we protect and retain your Personal Data
- How we share your Personal Data
- Additional information regarding transfers of Personal Data
- Your privacy rights
- Use by children
- Interaction with third party products
- Log files
- Analytic tools
- Specific provisions applicable under California privacy law
- Contact us
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
- What information we collect, why we collect it and how it is used
1.1. When you submit a "Contact me" form:
Specific personal data we collect
- Full name
- Email address
- Telephone number
- Location
- Any other information you choose to share with us
Why is the Personal Data collected and for what purposes?
- In order to answer your request to "Contact me".
- To provide relevant subscription options.
- To send you a page manual.
- To add you to our subscription lists.
- To send marketing communications.
Legal Basis (As applicable, for GDPR Purposes)
- In order to take steps to enter into a contract with you.
- Legitimate interest (in order to answer your request).
- Consent for marketing communications (when required).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot answer your request to "Contact me".
- Cannot provide relevant subscription options.
- Cannot send you a page manual.
- Cannot add you to our subscription lists.
- Cannot send marketing communications.
1.2. When you subscribe to our distribution list(s)/newsletter(s)/blog(s):
Specific personal data we collect
- Full name
- Email address
- Company name
- Telephone number
- Any other data you decide to provide us with
Why is the Personal Data collected and for what purposes?
- To add you to our mailing list.
- To send newsletters or other marketing communications.
Legal Basis (As applicable, for GDPR Purposes)
- Consent (for marketing, where required).
- Legitimate interest.
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot add you to our mailing list.
- Cannot send you marketing communications.
1.3. When we process your job application:
Specific personal data we collect
- Full name
- Email address
- Phone number
- Resume
- Any other information you choose to share with us
Why is the Personal Data collected and for what purposes?
- To process your job application.
- To assess you as a candidate.
Legal Basis (As applicable, for GDPR Purposes)
- In order to take steps to enter into a contract with you.
- Legitimate interest (to assess you as a candidate).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot process your job application.
- Cannot assess your suitability as a candidate.
1.4. When you interact with our Website:
Specific personal data we collect
- Data collected through cookies, analytic tools and log files
Why is the Personal Data collected and for what purposes?
- To provide our website (necessary cookies).
- To provide you with personalized features.
- To review and improve the usage and operations of our Website.
Legal Basis (As applicable, for GDPR Purposes)
- Legitimate interest (to provide you with our Website).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot provide you with personalized features.
- Cannot review and improve the usage and operations of our Website.
1.5. When you attend a marketing event and/or we exchange business cards and you provide us with your Personal Data:
Specific personal data we collect
- Email address
- Full name
- Phone number
- Company
- Job title
- Any other information you choose to share with us
Why is the Personal Data collected and for what purposes?
- To establish a business connection.
- To send marketing communications.
Legal Basis (As applicable, for GDPR Purposes)
- Legitimate interest (to establish a business connection).
- Consent (for marketing, where required).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot establish a business connection.
- Cannot send you marketing communications.
1.6. When we use the Personal Data of our customers:
Specific personal data we collect
- Email address
- Full name
- Phone number
- Company name
- Job title
- Payment information
- Any other information you choose to share with us
Why is the Personal Data collected and for what purposes?
- To provide our services.
- To perform the applicable agreement.
- To communicate with our customers.
Legal Basis (As applicable, for GDPR Purposes)
- Legitimate interest (in order to communicate about the services pursuant to our contract with our customer).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot provide our services.
- Cannot perform the applicable agreement.
- Cannot communicate with you.
1.7. When we use the Personal Data of our service providers (e.g., contact details):
Specific personal data we collect
- Email address
- Full name
- Phone number
- Company
- Job title
- Any other information you choose to share with us
Why is the Personal Data collected and for what purposes?
- To obtain your services.
- To perform the applicable agreement.
- To communicate with our service providers, suppliers, and developers.
Legal Basis (As applicable, for GDPR Purposes)
- Legitimate interest (in order to communicate about the services pursuant to our contract with our service providers).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot obtain your services.
- Cannot perform the applicable agreement.
- Cannot communicate with our service providers, suppliers, and developers.
1.8. When you interact with us on our social media profiles (e.g., LinkedIn):
Specific personal data we collect
- Full name
- Email address
- Any other data you decide to provide/supply
Why is the Personal Data collected and for what purposes?
- To reply to your request or question.
Legal Basis (As applicable, for GDPR Purposes)
- Legitimate interest (to respond to your request).
Retention Period
- Until we no longer need the information and proactively delete it, or you send a valid deletion request.
Consequences of not providing the data
- Cannot reply or respond to your request.
Please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
- How we protect and retain your information
- Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
- Retention of your Personal Data. Until we no longer need the information and proactively delete it, or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. Please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. We have an internal data retention policy to ensure that we do not retain your Personal Data perpetually. Regarding retention of cookies.
- How we share your personal data
We may share your Personal Data as follows:
- We may also share information with our affiliated companies about you.
- We may use third party service providers to process your information for the purposes outlined above, including, without limitation: some text
- With cloud service providers for hosting purposes;
- With websites and web content creation platforms in order to help us manage our Website;
- With email providers, marketing, CRM, other similar tool providers; and
- With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.
- To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Primal Bee, our services, customers, employees, property, and the public..
- If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.
- Where you have otherwise provided your consent to us for sharing or transferring your information.
If you want to receive the list of the current recipients of your Personal Data, please make your request by contacting us to privacy@primalbee.com
- Additional information regarding transfers of personal data
- External transfers: Where we transfer your Personal Data outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Data. When Primal Bee engages in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) (for example, when we access from Israel), ii) Standard Contractual Clauses issued by the European Commission, or iii) the recipient's certification to the EU-US Data Privacy Framework. Primal Bee also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.
- In order to run our business and provide our Website and services to you, we transfer Personal Data to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your Personal Data may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your Personal Data by implementing at least one of the following safeguards:some text
- making sure the destination country has been deemed to provide an adequate level of protection for Personal Data; and/or
- by executing implement data onward transfer instruments such as data processing and protection agreements.
- Your privacy rights, how to delete your account
- The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):some text
- You have the right to withdraw consent to the processing, where consent is the basis of processing.
- You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.
- You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.
- You have the right to object to unlawful data processing under certain conditions.
- You have the right to the erasure of past data about you (your “right to be forgotten”) under certain conditions.
- You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.
- You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
- The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by Titan by contacting Titan directly or by following the instructions through the unsubscribe options in our email messages.
- You can exercise your rights by contacting us at privacy@primalbee.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we need further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
- Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject "BLOCK" to privacy@primalbee.com. Please note that the email must come from the email account you wish to block OR if you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.
- Deleting your account: Should you ever decide to delete your account, you may do so by emailing privacy@primalbee.com. If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
- Use by children
We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@primalbee.com.
- Interaction with third party products
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
- Log files and analytic tools
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information. We reserve the right to remove or add log files or new analytic tools.
- Specific provisions applicable under California privacy law
- California Privacy Rights:
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@primalbee.com. Please note that we are only required to respond to one request per customer each year.
- Our California Do Not Track Notice (Shine the Light):
We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website.
- Contant us
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@primalbee.com.
- Data controller: Bee Helpful SA, Primal Bee®